Privacy Policy

This Privacy Policy describes how Happy Heart Games ("Happy Heart Games," "we," "us," or "our") collects, uses, and shares information when you use our websites, web games, mobile applications, and related services (collectively, the "Services").

Contact:
Email: hello@happyheartgames.com

By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We may collect the following categories of information:

• Device and Usage Data: IP address, device model, operating system, browser type, language settings, app or game version, session duration, and in-game actions.
• Account and Profile Information: Username, avatar, or identifiers if you create an account or connect through a third-party platform.
• Game Progress and Preferences: Scores, level completion, achievements, settings, and purchased content.
• Support Correspondence: Information you provide when you contact us.
• Cookies and Similar Technologies: Cookies, local storage, SDKs, and similar tools used for functionality, analytics, and experience improvement.

2. How We Use Your Information

We use your data to:

• Operate, maintain, and improve our games and Services;
• Save and sync game progress and in-app purchases;
• Respond to support requests and inquiries;
• Prevent fraud, abuse, and security incidents;
• Conduct analytics and internal reporting;
• Comply with legal obligations.

3. Web Games and Platform Integrations

If you play our web or instant games on browsers or third-party platforms, limited information may be collected to enable gameplay and save progress. You can request deletion of this data by contacting us at hello@happyheartgames.com with relevant account or platform identifiers. Once verified, we will delete or anonymize eligible data within 30 days, unless we are required to retain it by law.

4. Mobile Applications

For mobile apps, we collect only what is needed to provide features you use. Platform permissions (such as notifications or storage) are requested only when relevant to a feature. Purchase processing is handled by Apple App Store, Google Play, or other storefronts under their own terms and privacy policies.

5. Legal Bases for Processing

Where applicable, we process personal data based on one or more of the following:

• Performance of a contract (providing the Services);
• Legitimate interests (e.g., security, product improvement);
• Consent (where required);
• Compliance with legal obligations.

6. Data Sharing and Transfers

We may share information with:

• Cloud hosting, analytics, and infrastructure providers;
• Customer support tools;
• Platform partners used to distribute or deliver the game (e.g., app stores, social platforms);
• Law enforcement or regulators when required by law.

We do not sell your personal information. Data may be processed in countries other than your own; we take steps to apply appropriate safeguards where required.

7. Retention

We retain information only as long as needed for the purposes described in this policy, or as required by law. When no longer needed, we delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request portability. To exercise these rights, contact hello@happyheartgames.com. We may need to verify your identity before fulfilling a request.

9. Children's Privacy

Our Services are not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have, contact us and we will take appropriate steps to delete it.

10. Security

We use technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure.

11. Third-Party Services

Our Services may link to or integrate with third-party services. We are not responsible for their privacy practices. Review their policies before using those services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Continued use of the Services after changes means you accept the updated policy.

13. Contact

Questions about this Privacy Policy:
hello@happyheartgames.com